Frequently Asked Questions
Browse through +550 Hostico documentation articles
Do you host adult sites?
13 | Views 2206 | Updated now 2 years
What is the difference between Hosting, Domain and Website?
4 | Views 3498 | Updated now 2 years
How do I choose a suitable hosting package?
3 | Views 3100 | Updated now 2 years
Can I test the services?
2 | Views 1538 | Updated now 2 years
How can we tell if an email message is a phishing attempt?
2 | Views 1363 | Updated now 2 years
How do I get a domain's EPP code?
| Views 1769 | Updated now 2 years
How can I transfer a domain to Hostico?
| Views 1335 | Updated now 2 years
What does the code 'EPP' stand for?
| Views 1324 | Updated now 2 years
How do I change the owner of a .ro domain ?
| Views 1266 | Updated now 2 years
How can I transfer a .ro domain to Hostico?
| Views 1215 | Updated now 2 years
Can i buy extra space or other resources (ram,cpu) ?
1 | Views 1083 | Updated now 2 years
What is a PIN code and what is it used for?
| Views 1461 | Updated now 2 years
How do I cancel a service ?
| Views 1302 | Updated now 2 years
How long does it take to activate my order ?
| Views 1274 | Updated now 2 years
Do you accept customers outside of Romania ?
| Views 1137 | Updated now 2 years
I want to transfer a service from my account to another customer, how do I do it?
7 | Views 2333 | Updated now 2 years
I forgot my customer account password, how do I recover it?
| Views 1488 | Updated now 2 years
I have reached the space limit, what to do?
| Views 1472 | Updated now 2 years
Do you offer SMS notifications?
| Views 1380 | Updated now 2 years
Do you provide technical support?
| Views 1319 | Updated now 1 year
Do you offer SSH access ?
1 | Views 1207 | Updated now 2 years
What is CAPTCHA and what are the differences between CAPTCHA, ReCAPTCHA, and NoCAPTCHA?
| Views 2588 | Updated now 2 years
What is the difference between SSD and NVMe
| Views 2325 | Updated now 2 years
What is the difference between a VPS and a Dedicated server?
| Views 1393 | Updated now 2 years
How do I redirect a domain from HTTP to HTTPS?
| Views 1308 | Updated now 2 years
I paid, why does the unpaid invoice appear?
3 | Views 1434 | Updated now 2 years
Can I pay services in advance ?
1 | Views 1105 | Updated now 2 years
When do I receive the invoice for payment?
| Views 1338 | Updated now 2 years
The tax invoice was not issued on the desired dates. Can it be changed?
| Views 1237 | Updated now 2 years
Can I receive the tax invoice in a currency other than RON?
| Views 1142 | Updated now 2 years
How can I find out about the PHP hosting directives and modules?
| Views 1375 | Updated now 2 years
When accessing the site I get 500 Internal Server Error, white page or PHP errors. How can...
| Views 1186 | Updated now 1 year
What is associated contact technical support?
| Views 1134 | Updated now 2 years
How do I host my primary domain from a sub-folder by using the .htaccess file?
| Views 1075 | Updated now 2 years
What should I do after cleaning the site from infections ?
| Views 1053 | Updated now 2 years
What does safelisting mean, and how we activate it?
| Views 1714 | Updated now 2 years
How can I rebuild my domain reputation in GMail?
| Views 1563 | Updated now 2 years
Why do emails get in the spam folder?
| Views 1164 | Updated now 2 years
What are DKIM, SPF and DMARC?
| Views 1095 | Updated now 2 years
How to reduce the Time to First Byte (TTFB) server response time
| Views 880 | Updated now 1 year
What is a CDN and what are its advantages?
| Views 670 | Updated now 7 months
What does standard optimization vs 'hands-on' optimization mean?
| Views 505 | Updated now 6 months
When I acces my WordPress site I get the error: Error establishing a database connection. ...
1 | Views 1299 | Updated now 2 years
What is a CMS (Content Management System)?
| Views 1603 | Updated now 2 years
How can we solve the white page error when accessing the Prestashop administration?
| Views 1505 | Updated now 2 years
What is SEO (Search Engine Optimization)?
2 | Views 1350 | Updated now 2 years
What are the benefits of the additional SEO option?
| Views 1797 | Updated now 2 years
How do I change a domain's nameservers?
| Views 1912 | Updated now 2 years