Frequently Asked Questions

 
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General

 
Do you host adult sites?❤ 10 | Views 1360 | Updated now 9 months
What is the difference between Hosting, Domain and Website?❤ 4 | Views 2399 | Updated now 10 months
How do I choose a suitable hosting package?❤ 3 | Views 2174 | Updated now 10 months
Can I test the services?❤ 2 | Views 629 | Updated now 10 months
Can I change my hosting package?❤ 2 | Views 556 | Updated now 10 months
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Domains

 
How do I get a domain's EPP code?❤ | Views 860 | Updated now 9 months
What does the code 'EPP' stand for?❤ | Views 493 | Updated now 9 months
How can I transfer a domain to Hostico?❤ | Views 469 | Updated now 9 months
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?❤ 1 | Views 321 | Updated now 1 year
How do I cancel a service ?❤ | Views 383 | Updated now 1 year
How long does it take to activate my order ?❤ | Views 360 | Updated now 1 year
How do I update my billing information ?❤ | Views 345 | Updated now 1 year
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Payment

 
I paid, why does the unpaid invoice appear?❤ 3 | Views 614 | Updated now 9 months
Can I pay services in advance ?❤ 1 | Views 321 | Updated now 1 year
When do I receive the invoice for payment?❤ | Views 392 | Updated now 9 months
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Technical

 
Do you offer SSH access ?❤ 1 | Views 398 | Updated now 1 year
What is the difference between SSD and NVMe❤ | Views 597 | Updated now 1 year
How do I redirect a domain from HTTP to HTTPS?❤ | Views 388 | Updated now 1 year
What happens if my site breaks your Terms of Service?❤ | Views 359 | Updated now 1 year
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Email

 
How can I rebuild my domain reputation in GMail?❤ | Views 634 | Updated now 1 year
What does safelisting mean, and how we activate it?❤ | Views 615 | Updated now 1 year
Why do emails get in the spam folder?❤ | Views 296 | Updated now 1 year
What are DKIM, SPF and DMARC?❤ | Views 291 | Updated now 1 year
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SEO

 
What is SEO (Search Engine Optimization)?❤ 2 | Views 433 | Updated now 9 months
What are the benefits of the additional SEO option?❤ | Views 638 | Updated now 11 months
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DNS

 
How do I change a domain's nameservers?❤ | Views 1024 | Updated now 10 months
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